We are looking for an experienced and passionate Reservations & Events Coordinator to join our expanding Sales team at The Farmhouse at Redcoats.

Recently renovated and awarded 2 AA Rosettes and AA 4 stars, the Farmhouse is a beautiful country house with an enchanted Grade II listed Events Barns opposite, boasting 27 bedrooms and located in the countryside in North Hertfordshire between Hitchin and Stevenage

Who are you?

Organisation and making people happy are two of your many top skills. Comfortable managing different priorities, ensuring the highest attention to detail and remaining calm when things are busy around you. Being 'the knowledge' when it comes to our private dining, Christmas bookings & hotel reservations, will stand you in good stead in this role.

What's the role?

Receive and follow up on private dining & conference enquiries for The Farmhouse

Deliver show rounds of our private dining rooms

Create detailed function sheets for all functions & events in our Farmhouse, and issue on a weekly basis

Attend weekly function sheet meetings with all departments

Managing a busy Reservations email inbox

Assist the reception team with reservations, group bookings and shift cover

Liaise, build and maintain excellent working relationships with all departments

Assist with wedding open days and wedding fairs with the wider Sales team

Maintain a calm presence in a busy department, with the highest attention to detail.

Displaying the ACI values each and every day and working towards our company mission of ‘making people happy’

Please note - this role does include weekend and evening work

What’s in it for you?

Generous tips & discount across all ACI sites on both food and drink

Regular trips out to suppliers locally and internationally

Cycle to work scheme

‘Live your life’, charity day off each year

Wine at cost

Anglian Country Inns

Anglian Country Inns is a family run business that first opened its doors over twenty seven years ago and now we have ten award winning establishments across East Anglia, a coffee shop and brewery to boot!

If you think you have the relevant experience and want to join our friendly family please don’t delay and apply today