Reservation administrator

Anglian Country Inns

Hitchin£27 500.00 plus tips.Full time

We are looking for an experienced reservation administrator to join our expanding Sales team at The Farmhouse at Redcoats.

Recently renovated and awarded 2 AA Rosettes and AA 4 stars, the Farmhouse is a beautiful country house with an enchanted Grade II listed Barns opposite, boasting 27 bedrooms and located in the countryside in North Hertfordshire between Hitchin and Stevenage


Who are you?

Organisation and making people happy are two of your many top skills. Comfortable managing different priorities, remaining calm when things are busy around you and being 'the knowledge' when it comes to our weddings will stand you in good stead in this role.


What's the role?

  • Receive and follow up on private dining and small conferencing events
  • Conduct detailed and organised appointments
  • Create detailed function sheets for all functions & events, and issue on a weekly basis
  • Host weekly function sheet meetings with all departments
  • Managing a busy email inbox and appointment diary
  • reception shifts
  • Liaise, build and maintain excellent working relationships with all departments and external suppliers
  • Maintain a calm presence in a busy department, with the highest attention to detail.
  • Displaying the ACI values each and every day and working towards our company mission of ‘making people happy’
  • Please note - this role does include weekend and evening work


What’s in it for you?

  • Generous discount across all ACI sites on both food and drink
  • Regular trips out to suppliers locally and internationally
  • Rising Stars program for career progression within the company
  • Cycle to work scheme
  • ‘Live your life’, charity day off each year
  • Wine at cost


Anglian Country Inns

Anglian Country Inns is a family run business that first opened its doors over twenty seven years ago and now we have nine award winning establishments across East Anglia, a coffee shop and brewery to boot!


If you think you have the relevant experience and want to join our friendly family please don’t delay and apply today