We are looking for an experienced reservation administrator to join our expanding Sales team at The Farmhouse at Redcoats.

Recently renovated and awarded 2 AA Rosettes and AA 4 stars, the Farmhouse is a beautiful country house with an enchanted Grade II listed Barns opposite, boasting 27 bedrooms and located in the countryside in North Hertfordshire between Hitchin and Stevenage

Who are you?

Organisation and making people happy are two of your many top skills. Comfortable managing different priorities, remaining calm when things are busy around you and being 'the knowledge' when it comes to our weddings will stand you in good stead in this role.

What's the role?

Receive and follow up on private dining and small conferencing events
Conduct detailed and organised appointments
Create detailed function sheets for all functions & events, and issue on a weekly basis
Host weekly function sheet meetings with all departments
Managing a busy email inbox and appointment diary
reception shifts
Liaise, build and maintain excellent working relationships with all departments and external suppliers
Maintain a calm presence in a busy department, with the highest attention to detail.
Displaying the ACI values each and every day and working towards our company mission of ‘making people happy’
Please note - this role does include weekend and evening work

What’s in it for you?

Generous discount across all ACI sites on both food and drink
Regular trips out to suppliers locally and internationally
Rising Stars program for career progression within the company
Cycle to work scheme
‘Live your life’, charity day off each year
Wine at cost

Anglian Country Inns

Anglian Country Inns is a family run business that first opened its doors over twenty seven years ago and now we have nine award winning establishments across East Anglia, a coffee shop and brewery to boot!

If you think you have the relevant experience and want to join our friendly family please don’t delay and apply today

Reservation administrator